Frequently Asked Questions

Everything you need to know about protecting your home and family.

Are BugMD products safe to use around children and pets?

Yes, many of our products are formulated with plant-based essential oils, making them safe to use as directed around children and pets when used according to the label instructions.

How long does shipping take for my order?

Standard shipping typically takes 3 to 7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day Satisfaction Guarantee. If you are not completely happy with your purchase, please contact our customer support team to initiate a return or exchange.

Can I use BugMD products both indoors and outdoors?

Most BugMD solutions are designed for versatile use. However, we recommend checking the specific product label for the best application methods for your home's interior or exterior.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as secure digital payment options like PayPal and Apple Pay.

Do I need to leave my home after spraying BugMD?

No, because our products do not contain the harsh chemicals found in traditional pesticides, there is generally no need to evacuate your home after application.